The ‘Global Shared Services Center’ of a Fortune 500 organization approached MMM Training Solutions to help them with a customer services training intervention that would not only improve basic customer handling skill sets but also help facilitate a change in the mindset of their employees toward becoming more customer service oriented as individuals and as [...]

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R. Dodge Woodson

www.lonewolfent.net
50 Fast Ways to Waste Less Time
Are you always fighting the clock? Is there never enough time in the day to complete your projects? Have you tried time-management techniques that didn’t work. Do you feel you don’t have time to make a viable time-management plan? If so, you are not alone.
Business owners and [...]

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Team building is a necessary part of a successful business structure. When everyone works together, far more can be accomplished than when everyone is doing their own isolated thing. Team building is something that must be actively encouraged and practiced. The use of team building exercises and activities can go a long way in increasing [...]

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Image by berlitz.korea via Flickr

Building a successful team at work involves substantial planning and plenty of dedication. The use of various exercises or activities can ease team members into the process and enhance the effectiveness of implementing a team. Since the idea of creating a team in the workplace became popular, many business owners are [...]

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There are many different aspects and components of team building. Understanding these components is essential to having a team that is effectively operational and productive. It doesn’t always come naturally to everyone just how to work as one small piece of the overall big picture. Quite often, teams must delve deeper into the components of [...]

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